Get a House Cleaning Quote in New Braunfels & Hays County
New Braunfels Residential Cleaning, LLC dba Merry Maids
Effective: November 1, 2018
The Information We Collect
When a User (hereinafter referred to as “you” or the “user”) browses any Merry Maids Platform, the User does so anonymously. At the Merry Maids website, You can contact Us for support. If You do request support, We may request that You voluntarily supply Us with personally identifiable information. The types of personally identifiable information that may be collected at these pages include: name, e-mail address, telephone number, and information You provide regarding our products and services. If You have any questions concerning the personally identifiable information Merry Maids has collected, please contact Us using the contact information found below.
We also may collect certain non-personally identifiable information when You visit our site, such as the type of browser You are using (e.g., Firefox or Internet Explorer), the type of operating system You are using, (e.g., Windows XP or Mac OS), the type of mobile device You are using, the domain name of Your Internet service provider (e.g., AT&T or Comcast) and the search engine from which You were directed (e.g., Google or Yahoo).
How We Use Your Information
Provide our Services. To provide You the services We offer on the Merry Maids Platform. We may use information generally to compile statistical data. We may use Your information specifically for the following purposes: to provide customer support; to meet legal requirements; to provide Internet security; and/or to analyze the collected information and use this data for contacts by research firms.
Marketing and Promotions. For marketing and promotional purposes, such as to send You news and newsletters, special offers, and promotions, or to otherwise contact You about products or information We think may interest You, including information about third party products and services.
Analytics. To gather metrics to better understand how Users’ access and use the Merry Maids Platform; to evaluate and improve the Merry Maids Platform, and to develop new products and services.
Comply with Law. To comply with legal obligations, as part of our general business operations, and for other business administration purposes.
How We Share Your Information
We share information as set forth below, and where individuals have otherwise consented:
Service Providers. We may share Your information with third party service providers who use this information to perform services for Us, such as payment processors, hosting providers, auditors, advisors, consultants, customer service and support providers.
Business Transfers. We may disclose or transfer information, including personal information, as part of any merger, sale, and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event.
Legally Required. We may disclose Your information if We are required to do so by law.
Protection of Rights. We may disclose information where We believe it necessary to respond to claims asserted against Us or, comply with legal process (e.g., subpoenas or warrants), enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and protect the rights, property or safety of Merry Maids, its Users, or others.
Metrics. We may share with our publishers Users’ aggregate statistics, metrics and other reports about the performance of their content in the Merry Maids Platform such as the number of unique User views, demographics about the Users who saw their content, conversion rates, and date and time information. We do not share IP addresses or personal information. We may also allow our publishers to use Pixels on the Merry Maids Platform in order to collect information about the performance of their content.
Anonymized and Aggregated Data. We may share aggregated or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not identify a particular individual.
Cookies, Pixels and Tracking
Cookies. These are small files with a unique identifier that are transferred to Your browser through our websites. They allow Us to remember Users who are logged in, and to understand how Users navigate through and use the Merry Maids Platform.
Pixels, web beacons, clear GIFs. These are tiny graphics with a unique identifier, similar in function to cookies, which We use to track the online movements of Users of the Merry Maids Platform. We also use these in our emails to let us know when they have been opened or forwarded, so We can gauge the effectiveness of our communications.
Analytics Tools. We may use internal and third-party analytics tools, including Google Analytics. The third-party analytics companies We work with may combine the information collected with other information they have independently collected from other websites and/or other online products and services. Their collection and use of information is subject to their own privacy policies.
Do-Not-Track Signals. Please note We do not change system behavior within the Merry Maids Platform in response to browser requests, not to be tracked. You may, however, disable certain tracking by third-parties.
Withdrawal. If you choose to withdraw and remove or disable cookies via Your browser You have this option. Please refer to your browser’s configuration documentation to do this since the steps for doing so are browser-specific. If you disable cookies on Your browser, this will adversely impact Your ability to use our services effectively. Enabling cookies ensures a smoother experience when You use our Platform.
How We Protect Your Information
The security of Your information is important to Us. Merry Maids has implemented safeguards to protect the information We collect. However, no website or Internet transmission is completely secure. We urge You to take steps to keep Your personal information safe, such as choosing a strong password and keeping it private, as well as logging out of Your User account, and closing Your web browser when finished using the Merry Maids Platform on a shared or unsecured device.
Your Choices. You may, of course, decline to submit information through the Merry Maids Platform, in which case We may not be able to provide certain services to You. You may also control the types of notifications and communications We send, limit the information shared within the Merry Maids Platform about You, and otherwise amend certain privacy settings.
Destruction of Personal Data. At any time, You may request that Merry Maids destroy all of Your personal information collected through the Merry Maids Platform, and Merry Maids shall comply with Your request to the extent allowed by applicable law.
Security Breach Management and Notification. Merry Maids maintains security incident management policies and procedures and shall notify You without undue delay after becoming aware of the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Your Data, including Personal Data, transmitted, stored or otherwise processed by Merry Maids (a “Customer Data Incident”). Merry Maids shall make reasonable endeavors to identify the cause of such Customer Data Incident and take those steps as Merry Maids deems necessary and reasonable in order to remediate the cause of such a Customer Data Incident to the extent the remediation is within Merry Maids’ reasonable control.
Merry Maids is headquartered in the United States, and has operations, entities and service providers in the United States. As such, We and our service providers may transfer Your personal information to, or access it in, jurisdictions (including the United States) that may not provide equivalent levels of data protection as Your home jurisdiction. We will take steps to ensure that Your personal information receives an adequate level of protection in the jurisdictions in which We process it.
We do not knowingly collect or solicit personal information from anyone under the age of 16 or knowingly allow such persons to register. If We become aware that We have collected personal information from a child under the relevant age without parental consent, We take steps to delete that information.
Links to Other Websites
Your California Privacy Rights
California law permits Users who are California residents to request and obtain from Us once a year, free of charge, a list of the third parties to whom We have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the types of personal information disclosed to those parties. If You are a California resident and would like to request this information, please submit Your request at our contact information below.
New Braunfels Residential Cleaning, LLC
San Antonio, Texas 78216
Or via email at: email@example.com